Built on Trust. Secured for Impact.
DeafTawk protects your organization, customers, and sensitive communication through a privacy-first approach, secure technology, responsible processes, and carefully verified human support.
Protecting What Matters Most
A layered approach across people, processes, and technology helps protect customer data and accessibility interactions.
Encryption
Protect sensitive information in transit and at rest using appropriate, verified security controls.
Interpreter Verification
Use documented screening, identity verification, confidentiality, and professional onboarding processes.
Data Minimization
Collect only the information required to deliver the service and retain it only for approved purposes.
Secure Infrastructure
Use appropriately configured cloud services, segmentation, monitoring, logging, and protected integrations.
Access Controls
Apply role-based access, least-privilege principles, strong authentication, and controlled administrative permissions.
Privacy by Design
Consider privacy requirements during product design, deployment, integration, and service operation.
Backup & Recovery
Maintain tested backup, recovery, resilience, and business continuity processes appropriate to service requirements.
Security Reviews
Perform regular vulnerability reviews, access reviews, testing, remediation, and third-party assurance where applicable.
Aligned With Relevant Frameworks
Replace each item below with verified certifications, formal compliance positions, or applicable regulatory commitments.
ISO 27001
Information-security management framework.
GDPR
European data-protection requirements.
Trust Services
Security, availability, and confidentiality controls.
California Privacy
Consumer privacy obligations where applicable.
PIPEDA
Canadian personal-information requirements.
Practice
Industry Controls
Continuously reviewed operational safeguards.
How We Keep You and Your Customers Safe
Confidential Conversations
Define confidentiality expectations, recording controls, and session-handling procedures.
Data Retention Controls
Retain information only for documented periods and securely delete it when no longer required.
No Data Selling
State clearly how personal information is used and whether it is ever sold, rented, or traded.
Secure Integrations
Apply authentication, authorization, encryption, and logging to APIs and SDK integrations.
Customer Consent
Obtain appropriate consent or another lawful basis before collecting or processing personal data.
Incident Response
Maintain escalation, investigation, communication, and remediation procedures for security events.
Security You Can Trust. Partnership You Can Rely On.
We are committed to transparency, accountability, and continuous improvement so your organization can build inclusive customer and employee experiences with greater confidence.
